Yammer

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=='''Administration (Content & Security)'''==
=='''Administration (Content & Security)'''==
-
<br><b>User Management:</b>
+
<br><b>User Management:</b> Lets you give access to new employees, and take it away from existing ones permanently, or temporarily. This features allows you to decide if an individual can or cannot access your specific network, or you can decide for multiple individuals at one time. <ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Local Firewall:</b>
+
<br><b>Local Firewall:</b> Give you the choice whether you would like to restrict access to your Yammer network to one IP range. This can make it more secure as individuals will only be able to access it from certain places.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Strong Authentication:</b>
+
<br><b>Strong Authentication:</b> This is an encrypted browser token. Is a good addition for a more secure authentication system than just the regular password system. <ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Data Export:</b>
+
<br><b>Data Export:</b> Allows you to export and organize all of the important information in accordance with your company’s policies. You can set it to export one time only, or multiple times.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Single Sign On:</b>
+
<br><b>Single Sign On:</b> Provides easy access to Yammer as it automatically logs you in.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Custom Design:</b>
+
<br><b>Custom Design:</b> Lets you add your company’s logo and designs to appropriately brand your network on Yammer. <ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Password Policy:</b>
+
<br><b>Password Policy:</b> Lets you decide how complex passwords should be and how often they need to be changed or updated.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Usage Policy:</b>
+
<br><b>Usage Policy:</b> Customize your company’s usage policy on Yammer and have it so that users must accept it to join the network.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Keyword Monitoring:</b>
+
<br><b>Keyword Monitoring:</b> Track sensitive information by monitoring keywords in posts, messages and more. All approved Admins are notified when a monitored keyword or phrase has been used in the network.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Network Analytics:</b>
+
<br><b>Network Analytics:</b> Allows you to look over metrics and statistics to help show the value Yammer brings to your company. It lets you look at how employees are using Yammer so you can concentrate and expand on these to further add value to your company.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Activity Stream Keys:</b>
+
<br><b>Activity Stream Keys:</b> Easily connect other business applications to Yammer to find out what’s going on in other business applications.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Company Resources:</b>
+
<br><b>Company Resources:</b> Allows admins to post important notes, links and files to the homepage.<ref name=features>https://www.yammer.com/product/</ref>
=='''External Networks'''==
=='''External Networks'''==
-
<br><b>20 Second Extranets:</b>
+
<br><b>20 Second Extranets:</b> Allows you to make online workspaces to connect and collaborate with customers, partners and vendors.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Fast Network Switching:</b>
+
<br><b>Fast Network Switching:</b> Lets you easily go from internal to external networks, or vice versa. This allows employees to observe conversations in external networks and share information through the company’s internal network.<ref name=features>https://www.yammer.com/product/</ref>
=='''Platform''''==
=='''Platform''''==
-
<br><b>Ticker:</b>
+
<br><b>Ticker:</b> Lets you access and work on activities within existing business apps.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Yammer Connect Login Button:</b>
+
<br><b>Yammer Connect Login Button:</b> Allows you to log into 3rd party apps through profile information on Yammer. This creates one online identity for the user.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Enabled Object Feeds & Action Buttons:</b>
+
<br><b>Enabled Object Feeds & Action Buttons:</b> Lets you connect all your business applications so you can collaborate in multiple apps simultaneously without slowing down your workflow.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Spigit:</b>
+
<br><b>Spigit:</b> Share new ideas from Spigit’s free ICON product, or their premium SPIGITENGAGE product.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Zendesk:</b>
+
<br><b>Zendesk:</b> A helpful software that lets you track support ticket updates, comments and more.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Triplet:</b>
+
<br><b>Triplet:</b> Helps you keep track of other employees’ business travel plans and more.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Affinity Live:</b>
+
<br><b>Affinity Live:</b> A project management system for service organizations, that allows users to share project, sales, services and billing updates.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Sparqlight:</b>
+
<br><b>Sparqlight:</b> A workflow management system, that allows users to access Yammer feeds from inside their platform, and track tasks within Yammer.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>PlanView:</b>
+
<br><b>PlanView:</b> Allows you to access Yammer feeds inside their platform and keep track of portfolio updates.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>GageIn:</b>
+
<br><b>GageIn:</b> Allows you to access Yammer feeds inside their platform and share articles.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Perks:</b>
+
<br><b>Perks:</b>Helps provide incentive to motivate, recognize and reward employees.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Sciforma:</b>
+
<br><b>Sciforma:</b> Helps companies keep track of portfolio, projects, resources and documents.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Senexx:</b>
+
<br><b>Senexx:</b> Allows you to bring questions from this engine, to experts and relevant groups on Yammer, and sync profiles with Linked In.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Expensify:</b>
+
<br><b>Expensify:</b> Shares expense reports to help encourage employees to consider expense management.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Box:</b>
+
<br><b>Box:</b> Receive updates within Yammer on edits and comments in shared files.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Activity Stream API:</b>
+
<br><b>Activity Stream API:</b> Adds data to the social aspect of applications by helping integrate existing business apps. <ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Pages:</b>
+
<br><b>Pages:</b> Find out about different activities going on in other business applications.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>NetSuite:</b>
+
<br><b>NetSuite:</b> Helps you track financial reports, accounts and sales opportunities online.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Directory Sync:</b>
+
<br><b>Directory Sync:</b> Lets you standardize employee profile information across many systems. Profile edits can be automatically transferred over from an already existing company directory.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Microsoft Dynamics:</b>
+
<br><b>Microsoft Dynamics:</b> Lets you send account, opportunity, campaign and lead updates to Ticker. These then become part of the Universal Search results.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Subscribe-HR:</b>
+
<br><b>Subscribe-HR:</b> A recruitment and HR software that allows you to access Yammer feeds inside their platform and track updates.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Ultimate Software:</b>
+
<br><b>Ultimate Software:</b> An HR payroll platform that lets you keep track of recruitment, onboarding, benefits, payroll and performance activity.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Kindling:</b>
+
<br><b>Kindling:</b> An idea management system that lets you share your ideas, comments and more with coworkers.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>MoreOver:</b>
+
<br><b>MoreOver:</b> A news aggregate platform that allows you to engage in Yammer conversations from an embedded feed.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Freeborders Connector for SAP:</b>
+
<br><b>Freeborders Connector for SAP:</b> A SAP IT consulting service that lets you conveniently track SAP updates.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>UpMo:</b>
+
<br><b>UpMo:</b> A professional networking platform that promotes the progress of internal mobility and assists companies in retaining their top talent.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>UserVoice:</b>
+
<br><b>UserVoice:</b> A knowledge-based software that allows you to share online feedback.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>BadgeVille:</b>
+
<br><b>BadgeVille:</b> Lets you see updates when employees earn rewards from jobs well done and good team collaboration.<ref name=features>https://www.yammer.com/product/</ref>
-
<br><b>Salesforce.com:</b>
+
<br><b>Salesforce.com:</b> Allows you to collaborate with other employees from across the company, while tracking sales accounts, opportunities, campaigns and leads.<ref name=features>https://www.yammer.com/product/</ref>
<br>
<br>

Revision as of 04:57, 3 December 2012

Contents

Introduction to Yammer

The Yammer Logo

Company Background

Yammer, Inc was launched on September 8th, 2008 by founder David Sacks. Similar to Facebook and Twitter, it is a social network website designed for internal communication and collaboration within organizations. This enterprise social networking service could be accessed on any mobile device(http://www.youtube.com/watch?v=b0Snv3MdSBE); Yammer has an application on various mobile platforms including IOS, Blackberry, Windows and Android, which makes it much easier for employees to collaborate, share files, and exchange thoughts and knowledge. Currently, more than 85% of Fortune 500 companies are using Yammer enterprise (https://www.yammer.com/customers/). Examples of Yammer users are LG Electronics, Xerox, Ebay, and 7-Eleven.[1]

Yammer, a Twitter-Like Tool for Businesses


Features

Accessibility


Web: Yammer is available from any computer connected to the internet. It provides live access to coworkers, conversations and content through company’s own personal cloud network.[2]
Windows Phone: Yammer is available from any computer connected to the internet. It provides live access to coworkers, conversations and content through company’s own personal cloud network.[2]
BlackBerry If you have a BlackBerry, connect with Yammer through the application for Blackberry at BlackBerry.yammer.com.[2]
iPhone & iPad:Get the award-winning Yammer for iOS app from the Apple App Store and continue to enjoy access to Yammer through your iPhone and iPad.[2]
Android & Tablet:Connect to Yammer with the app for Android and Tablet devices, from the Google Play or Amazon Appstore.[2]
Desktop Application:Stay on top of conversations with the desktop app, which allows you to stay connected to conversations without opening a browser. The application alerts you to updates as well as allows you to respond to messages from the convenience of your desktop.[2]
Yammer Embed:Allows you to embed Yammer feeds to your business application, so you can stay up to date in your Yammer social networks.[2]
Yammer for SharePoint:Integrates SharePoint with Yammer and instantly creates a more communicative, portable and collaborative site for everyone in the company.[2]

Social Media Aspect



Inbox: The area for users to conveniently check, organize, manage, send and receive messages.[2]
Expertise: Search instantly through the company and locate the experts you require.[2]
Leaderboards: Show the members with the most messages, replied to messages and the most liked messages. By doing this, leader boards help you find the most influential members in your network.[2]
Events: Events can be added to Outlook, Google, Yahoo! and iCal calendars to help you organize meetings. Events allows you to share these important meetings and events with co-workers as well as collect responses from them.[2]
Polls: Helps you make calculated decisions based on survey results from co-workers. Polls is an efficient and simple way to and simple way to to collect opinions from other co-workers.[2]
Groups: Very easy to create and literally take a few seconds to make. You can create a group to collaborate with on a team project, or just for within a specific department, to discuss issues or topics that pertain to that department specifically.[2]
Directory Sync: You can sync your edits from an existing company directory for an easier user management experience.[2]
User Profile: Allows you to upload a profile, photo, add your contact information, and highlight your skills and professional work experience. [2]
Member Directory: Lets you easily search for and connect with other co-workers in the company. The directory allows you to view members in alphabetical order, start date, number of followers, and number of messages.[2]
Org Chart: Is automatically brought up in user profiles, and is easily created by crowd-sourcing and adding managers and reports.[2]
Praise: Allows managers to praise workers for doing a good job, and allows workers to publicly share their accomplishments, and show their collected praise badges through the praise tab.[2]
Questions: Allows employees to ask questions to co-workers and receive the answers they're looking for fast. Just post a questions and wait for co-workers to collectively respond.[2]
Private Messages: Lets you create a single dialogue with a c-workers or multiple co-workers, and allows you to add more at any time.[2]
Feeds: Keep up to date on the latest conversations, files, and projects going on throughout the company. With feeds, you can converse in discussions, mention co-workers and simultaneously add them into a conversation, as well as look over files and notes. [2]
Announcements: Allows users to quickly inform members of an important announcement and/or of an important date coming up.[2]
Share Across Groups: Share content between other teams and projects quickly, to utilize team collaboration and ensure there is no duplication of information between teams.[2]
Online Now:View others who are online, and start instant chats with one or multiple members.[2]

Content Collaboration


Files: This allows you to work on files directly on Yammer without the need to download them onto your computer. Files allows you to use documents, images and videos, which you can work on, save or share with others. [2]
Versioning: Helps keep you organized by managing different versions of your documents. Users who are part of certain documents, files and notes will be updated when new versions are available.[2]
Popular Content: Yammer updates everyone in a group on the most popular content within and lets you tag important files and notes to a particular group. [2]
Email a File: Share documents and files from Yammer easily through your email.[2]
Trending Files: Find the most viewed, talked about, shared or marked files and notes.[2]
Notes: Notes and documents can be edited by multiple users at the same time, much like Google Documents.[2]
Ticker: Allows you to see what notes, files and collaborations other employees are working so you stay up to date and seize important opportunities. [2]
Topics: Topics are easy to make, search and view with their unique layout. They act as tags that allow people to find related content. [2]
Official Content: Create official files and notes that others cannot edit. easily accessible as official content is shown higher up in search results.[2]

Search


Full Text Search: This feature helps you easily find what you’re looking for, by allowing you to search through documents, files, conversations, profiles, notes and more. It’s search capabilities allow it to look through text of Word documents, Powerpoint presentations and PDF’s.[2]
Universal Search: Allows you to quickly search through different business applications such as Microsoft Dynamics, SharePoint, SAP and Salesforce.com.[2]
Instant Type Ahead: To find what you’re looking for quicker, this feature shows you suggested search results as you type in the search bar. Results are organized into 6 groups: people, groups, files, notes, topics & applications.[2]

Administration (Content & Security)


User Management: Lets you give access to new employees, and take it away from existing ones permanently, or temporarily. This features allows you to decide if an individual can or cannot access your specific network, or you can decide for multiple individuals at one time. [2]
Local Firewall: Give you the choice whether you would like to restrict access to your Yammer network to one IP range. This can make it more secure as individuals will only be able to access it from certain places.[2]
Strong Authentication: This is an encrypted browser token. Is a good addition for a more secure authentication system than just the regular password system. [2]
Data Export: Allows you to export and organize all of the important information in accordance with your company’s policies. You can set it to export one time only, or multiple times.[2]
Single Sign On: Provides easy access to Yammer as it automatically logs you in.[2]
Custom Design: Lets you add your company’s logo and designs to appropriately brand your network on Yammer. [2]
Password Policy: Lets you decide how complex passwords should be and how often they need to be changed or updated.[2]
Usage Policy: Customize your company’s usage policy on Yammer and have it so that users must accept it to join the network.[2]
Keyword Monitoring: Track sensitive information by monitoring keywords in posts, messages and more. All approved Admins are notified when a monitored keyword or phrase has been used in the network.[2]
Network Analytics: Allows you to look over metrics and statistics to help show the value Yammer brings to your company. It lets you look at how employees are using Yammer so you can concentrate and expand on these to further add value to your company.[2]
Activity Stream Keys: Easily connect other business applications to Yammer to find out what’s going on in other business applications.[2]
Company Resources: Allows admins to post important notes, links and files to the homepage.[2]

External Networks


20 Second Extranets: Allows you to make online workspaces to connect and collaborate with customers, partners and vendors.[2]
Fast Network Switching: Lets you easily go from internal to external networks, or vice versa. This allows employees to observe conversations in external networks and share information through the company’s internal network.[2]

Platform'


Ticker: Lets you access and work on activities within existing business apps.[2]
Yammer Connect Login Button: Allows you to log into 3rd party apps through profile information on Yammer. This creates one online identity for the user.[2]
Enabled Object Feeds & Action Buttons: Lets you connect all your business applications so you can collaborate in multiple apps simultaneously without slowing down your workflow.[2]
Spigit: Share new ideas from Spigit’s free ICON product, or their premium SPIGITENGAGE product.[2]
Zendesk: A helpful software that lets you track support ticket updates, comments and more.[2]
Triplet: Helps you keep track of other employees’ business travel plans and more.[2]
Affinity Live: A project management system for service organizations, that allows users to share project, sales, services and billing updates.[2]
Sparqlight: A workflow management system, that allows users to access Yammer feeds from inside their platform, and track tasks within Yammer.[2]
PlanView: Allows you to access Yammer feeds inside their platform and keep track of portfolio updates.[2]
GageIn: Allows you to access Yammer feeds inside their platform and share articles.[2]
Perks:Helps provide incentive to motivate, recognize and reward employees.[2]
Sciforma: Helps companies keep track of portfolio, projects, resources and documents.[2]
Senexx: Allows you to bring questions from this engine, to experts and relevant groups on Yammer, and sync profiles with Linked In.[2]
Expensify: Shares expense reports to help encourage employees to consider expense management.[2]
Box: Receive updates within Yammer on edits and comments in shared files.[2]
Activity Stream API: Adds data to the social aspect of applications by helping integrate existing business apps. [2]
Pages: Find out about different activities going on in other business applications.[2]
NetSuite: Helps you track financial reports, accounts and sales opportunities online.[2]
Directory Sync: Lets you standardize employee profile information across many systems. Profile edits can be automatically transferred over from an already existing company directory.[2]
Microsoft Dynamics: Lets you send account, opportunity, campaign and lead updates to Ticker. These then become part of the Universal Search results.[2]
Subscribe-HR: A recruitment and HR software that allows you to access Yammer feeds inside their platform and track updates.[2]
Ultimate Software: An HR payroll platform that lets you keep track of recruitment, onboarding, benefits, payroll and performance activity.[2]
Kindling: An idea management system that lets you share your ideas, comments and more with coworkers.[2]
MoreOver: A news aggregate platform that allows you to engage in Yammer conversations from an embedded feed.[2]
Freeborders Connector for SAP: A SAP IT consulting service that lets you conveniently track SAP updates.[2]
UpMo: A professional networking platform that promotes the progress of internal mobility and assists companies in retaining their top talent.[2]
UserVoice: A knowledge-based software that allows you to share online feedback.[2]
BadgeVille: Lets you see updates when employees earn rewards from jobs well done and good team collaboration.[2]
Salesforce.com: Allows you to collaborate with other employees from across the company, while tracking sales accounts, opportunities, campaigns and leads.[2]


Benefits of Yammer

Former Communication Tools

The Implementation of Yammer


Risks Associated with Yammer

Security Issues

Improper Use of Yammer by Employees

Internet Misuse Risk

Regulatory Compliance Risk


Resistance from Generation and Cultural Gap


Companies Using Yammer

Xero

Xerox

LG Electronics


Related Technologies & Competitors


Yammer in Recent News


Gartner's Hype Cycle 2012


Future of Yammer


SuggestionsYammer

Xero: Computer Software Firm

References

  1. Yammer.com
  2. 2.00 2.01 2.02 2.03 2.04 2.05 2.06 2.07 2.08 2.09 2.10 2.11 2.12 2.13 2.14 2.15 2.16 2.17 2.18 2.19 2.20 2.21 2.22 2.23 2.24 2.25 2.26 2.27 2.28 2.29 2.30 2.31 2.32 2.33 2.34 2.35 2.36 2.37 2.38 2.39 2.40 2.41 2.42 2.43 2.44 2.45 2.46 2.47 2.48 2.49 2.50 2.51 2.52 2.53 2.54 2.55 2.56 2.57 2.58 2.59 2.60 2.61 2.62 2.63 2.64 2.65 2.66 2.67 2.68 2.69 2.70 2.71 2.72 2.73 2.74 2.75 2.76 2.77 2.78 2.79 https://www.yammer.com/product/
Personal tools